Hi Rashmi, In addition to using Skype for chatting with friends, I often use it to give technical assistance, it is a duplex system just like a normal telephone so if the person I'm helping has a screen reader and is using speakers, I can hear what their screen reader is saying as we talk. Hope this helps, Pete H. ----- Original Message ----- From: Rashmi Shah To: jaws-uk@xxxxxxxxxxxxx Sent: Sunday, December 14, 2008 3:52 PM Subject: [jaws-uk] SKYPE? Hi List I would like to find out what does SKYPE intails, and what the users do with? Rashmi