Dear Jamie, I think relying on windows update to get the right drivers is not likely to be successful - you need to check the web site of the manufacturer of your graphics card to check whether you have the most up-to-date ones. Secondly, it might be worth going through the various property pages to check you haven't got the card set for something exotic like multiple monitors (unlikely but worth checking). Another thing might be worth considering is uninstalling Jaws and sp3, installing jaws and then re-installing sp3 - if you're desperate that is and have sighted help. The solution I found to a similar (but more severe problem) is unlikely to be much help - I installed a demo version of the Italian jaws (which seems to install its own drivers and not the video intercept). This was a stable installation and I then installed English jaws 10 over it and everything (or almost everything) has been going fine ever since. Good luck and you have my heart-felt sympathy. Robert -----Messaggio originale----- Da: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] Per conto di Jamie Cuthbertson Inviato: venerdì 6 febbraio 2009 19.01 A: jaws-uk@xxxxxxxxxxxxx Oggetto: [jaws-uk] Jaws video intercept problem Hi all, I think this was discussed a while ago but I'm afraid that I paid little notice at the time - typical!! (Smile) I've had some problems with my system and, as a result had to uninstall and reinstall Windows XP SP3. As a result of this, I now keep getting a message when the system starts which says something like "Install video intercept and restart system". I click "Execute" and restart the computer only to have the whole thing come back up the next time it starts up. Any ideas of the best way to deal with this. I've tried both repairing and uninstalling Jaws 9 and reinstalling it but with no progress. I'm sure that there must be a simple way to get round this but I've no ideas left! In case it is relevant, I also updated some of my hardware drivers using the Windows Update programme. I don't think any of them were for the graphics card but I'll check in the meantime. Regards, Jamie ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq