It is confusing, and I probably told you wrongly, but ... Go to voices, then voice adjustment. Set punctuation to "all" and make any other changes you want. Tab to the bottom and there is a "Save As... " button. Push this, give your profile a name, and save it. Then, as long as you've a Word document in the background, again go to the Jaws menu, this time selecting Languages menu. Select voice profiles, and with the arrow keys you can pick which one you want for Word. Hope this is a bit clearer. It's that original "Save as... " button that got me this time round, and probably is doing the same with you. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq