[jaws-uk] Re: Problem with intercepter after installing zoomtext
- From: "Tristram Llewellyn" <tris-l@xxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 7 Nov 2006 14:01:38 -0000
Hi Paul
Do you know what kind of video card is in the PC please.
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
----- Original Message -----
From: Paul Nugent
To: jaws-uk@xxxxxxxxxxxxx
Sent: Tuesday, November 07, 2006 1:24 PM
Subject: [jaws-uk] Re: Problem with intercepter after installing zoomtext
Hi Tristram,
I am using version 9 of Zoomtext, and I installed Jaws 7.1 first. In fact
Jaws has been running fine on this machine for some time.
Kind regards
Paul
Kind regards
Paul
Paul Nugent
11 Sawyers
Elmsett
Ipswich
Suffolk IP7 6QH
tel: 01473 658932
Mobile 07899904017
email paul.nugent@xxxxxxxxxxxx
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Tristram Llewellyn
Sent: 07 November 2006 13:11
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problem with intercepter after installing zoomtext
What version of Zoomtext do you have, DCM started only from version 8.0
upwards. It is generally best to install Jaws first and then Zoomtext
afterwards.
Also you may want to check the www.aisquared.com website and pick up the
updates for Zoomtext, it is possible that your video card drivers and
Zoomtext are incompatible, there were a few cases in the 8.1 series where
fixes for certain video cards were made and this may be the situation you
are in.
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
----- Original Message -----
From: Paul Nugent
To: jaws-uk@xxxxxxxxxxxxx
Sent: Tuesday, November 07, 2006 1:00 PM
Subject: [jaws-uk] Problem with intercepter after installing zoomtext
Hi Folks,
I have had to install Zoomtext level 2 on this machine and since then when
I
run Jaws 7.1 the video intercepter dialog box pops up. It asks me to
install, but in reality the only option available to me is to close the
dialog box. Obviously zoomtext has caused a problem, but I thought that
DCM
chaining allowed multiple installs, and that the adaptive software
packages
lived in harmony with one another. I suppose I am just being Naive.
Anyway
Jaws is misbehaving and I need some help please.
Thanks
Paul
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