Hi Tom, I am using jaws 16 and essat 7. I got the message like yourself and I managed to get to the messages as follows: 1. alt tab to the essat window which would have appeared 2. go into jaws cursor by pressing the - on the number pad 3. press jaws key and R till unrestricted 4. then cursor up and down and listen carefully till you get to the line which has the action you want to perform e.g. don't remind me again 5. use control and right or left arrow to place yourself on the action you want to perform and then press the left mouse button on the number pad and this should work. Regards, Ismail. -----Original Message----- From: Tom Reid Sent: Saturday, December 06, 2014 9:26 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with cursors Hi Albert, thanks. I was wondering, though, what the general problem was. Like, I can hear dialogues, but, can't line the cursor up to get the options. Tom -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of albertbrown Sent: 05 December 2014 18:06 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with cursors hello Tom, I had the same problem. I contacted the company here in Ireland and they kindly sent me the direct link for Eset Smart Security. the link is below. hope this is what you are looking for. Albert http://www.eset.ie/ie/download/thank-you-eset-smart-security-8/file/11735/ ----- Original Message ----- From: <tom.reid21@xxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Saturday, December 06, 2014 12:03 AM Subject: [jaws-uk] Problem with cursors > Hi folks, trying to update eset. I hear update now or remind me later. > I've > tried routing jaws to pc, then activating and clicking, but, nothing. I've > tried invisible, nothing and, of course, PC. > > Jaws 15, win 7. How do you get to these updates? > > Thanks, Tom > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq