Hello, I'm using Jaws 9, Windows XP and MS Word 2003. When I am working with a document in Outline view and I have collapsed all text (using Alt-Shift-a) to show just the structure of headings, Word frequently crashes as I arrow up or down through the headings. Is this a known problem? Anyone have any ideas about how to avoid it? Thanks, Terry ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq