Hi Joan, I wonder if there would be any point in going to a blank document by pressing CTRL+N. Once there you would need to press ALT+T followed by E. You will be exactly in the edit box where the addressee's details have to be entered. In this page you can also find the options tab where you can check and/or uncheck quite a few other things. You may need to use the JAWS cursor to do this. I had intended copying the relevant intructions from the help menu but something has gone wrong with my MS Office help. Good luck. Carlos V. ----- Original Message ----- From: Joan Muir To: jaws-uk@xxxxxxxxxxxxx Sent: Tuesday, June 07, 2005 8:43 PM Subject: [jaws-uk] Re: Problem with MS Word