[jaws-uk] Re: Problem with Jaws 9 and 10
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 4 Nov 2010 10:15:10 -0000
Hi Darren,
Do you mean "Asus" as opposed to "Isus"?
If so, this appears to be a dual monitor card, and I've a sneaky
feeling you may have to disable the second output.
Perhaps worth a call to JAWS technical support to check.
George.
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Darren H
Sent: 04 November 2010 10:03
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problem with Jaws 9 and 10
Hi.
Sorry, the card is...
Isus EN210 Silent
I installed yesterday straight from the provided CD.
I'll check regarding updated drivers.
Also, and this may or may not be connected, at windows start up I'm
receiving a found new hardware for high definition audio bus, even
though the only card installed is working correctly and it's an edoral
UA25E
Cancelling out of that message doesn't seem to cause any issues.
Cheers
Darren
________________________________
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
Sent: 04 November 2010 09:57
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problem with Jaws 9 and 10
Perhaps rather a basic question, but are you sure the correct, up to
date drivers for the video card have been installed?
It might also help if we knew what make and model of card you have
installed.
George.
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Darren H
Sent: 04 November 2010 07:20
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Problem with Jaws 9 and 10
Hi folks.
I had a problem with a faulty graphics card which kept causing Jaws to
bring up a message at windows start up.
Install video intercept and restart etc.
At that time, I got an error saying it couldn't install.
The graphics card has now been replaced but am still getting the video
intercept install mesage.
However, clicking the execute button does now restart the system.
On restart, the same message appears.
I'm not able to use the Jaws cursor, presumably because of this
problem.
All this was with Jaws 9.
I installed Jaws 10 to see if that would help, but the same problem
occurs.
How can I fix this because the system is totally useless as it is.
Thanks in advance for any assistance.
Incidentally, the system has just been repaired and serviced, so it's
all operating fine.
Cheers
Darren
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