[jaws-uk] Re: Problem with Jaws 9 and 10
- From: "John Burling" <j.burling@xxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 4 Nov 2010 10:06:40 -0000
Hi. Perhaps you could also temporarily downgrade the functionality of the
graphics card, by, for example, switching to 16-bit colour, 640 by 480
resolution etc. Perhaps other features are also activated that could be
disabled, at least until you've discovered what the actual problem is
Regards.
John
----- Original Message -----
From: George Bell
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, November 04, 2010 9:56 AM
Subject: [jaws-uk] Re: Problem with Jaws 9 and 10
Perhaps rather a basic question, but are you sure the correct, up to date
drivers for the video card have been installed?
It might also help if we knew what make and model of card you have installed.
George.
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Darren H
Sent: 04 November 2010 07:20
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Problem with Jaws 9 and 10
Hi folks.
I had a problem with a faulty graphics card which kept causing Jaws to bring
up a message at windows start up.
Install video intercept and restart etc.
At that time, I got an error saying it couldn't install.
The graphics card has now been replaced but am still getting the video
intercept install mesage.
However, clicking the execute button does now restart the system.
On restart, the same message appears.
I'm not able to use the Jaws cursor, presumably because of this problem.
All this was with Jaws 9.
I installed Jaws 10 to see if that would help, but the same problem occurs.
How can I fix this because the system is totally useless as it is.
Thanks in advance for any assistance.
Incidentally, the system has just been repaired and serviced, so it's all
operating fine.
Cheers
Darren
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