Hello Is anybody else experiencing this problem? I am running the latest version of JAWS 11.0.1430 Pro, XP Pro and Outlook 2007. When reading an open email which contains a web link or email address in the body of the email, the email reads fine until my cursor arrives on the link. Outlook then crashes and the system wants to report the error to Microsoft. On most occasions Outlook will then reload, but there are times when Jaws cannot read the window, and it is impossible to tab to it to close the Window. On these occasions Jaws stops speaking and my Braille display stops working to. I did report the error to Sight and Sound and followed their advice to uninstall Jaws and reload it from a fresh download of the product. But this has not made any difference. As a result, I have reverted back to JAWS 10 which is working fine. Any help or advice would be greatly received as this is really frustrating. Alison Evans This e-mail is intended for the addressee only and any files transmitted with it are intended for the sole use of the individual or organisation to whom they are addressed. This e-mail may contain software viruses, which could damage your computer system. Whilst Blatchington Court Trust has taken reasonable precautions to minimise this risk, it cannot accept liability for any damage. You should carry out your own virus checking procedure. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq