Tom, I've seen this happen on some people's machines, and there doesn't seem to be a setting that will sort it out, or another way of saying that is you're doing what is supposed to sort it out, but it isn't working. One thing you could try is setting up a macro to put any document that is opened into Normal View. In order to do this, open an existing document that is in Print View. Press Alt + T to open the Tools menu. Press M to open the Macro submenu. DownArrow to Record New Macro and press Enter. Type the name AutoOpen for the macro, and press Enter. Note that the name of the macro is one word even if JAWS pronounces it as if it were two; I've put a capital A and a capital O in it so that JAWS pronounces it better. Press Alt + V to open the View menu. Press Enter to choose Normal. Press Alt + T to open the Tools menu. Press M to open the Macro submenu. DownArrow to Stop Recording and press Enter. You're done. The AutoOpen macro is run every time a document is opened, so you should find that every document appears in Normal View. A couple of other points while I'm at it. First is that you can add other things to the macro that you might always want, for instance, you could set zoom to 75%. Second is that this macro runs on files that are opened with Control + O or from File, Open. If you create a new file with Control + N or from File, New, that's a different matter. You need a macro called AutoNew to deal with new files. Have fun, --- Steve Griffiths, IT Trainer, Access Technology Support Unit Royal National Institute of the Blind 105 Judd Street London WC1H 9NE Tel: 020 7391 2232 Email: steve.griffiths@xxxxxxxxxxx Fax: 020 7383 2034 From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Reid Sent: 30 March 2005 22:16 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Print view and word Word keeps reverting to print view when I open a document, even though I save that doc in normal view. So long since I doctored word, can't remember how to stop this? Tom -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq