[jaws-uk] Re: Paypal

  • From: "jim" <j_doherty2@xxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sun, 12 Apr 2009 20:06:25 +0100

John,

i think most of jaws users are having the same problem. i posted this problem a few months ago with no luck, solution, install firefox and no problem.
hth.
Jim.

----- Original Message ----- From: "john SAVAGE" <johnnyboy184@xxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Sunday, April 12, 2009 5:06 PM
Subject: [jaws-uk] Paypal


A friend of mine can navigate Ebay okay, but when it comes to making payment (using Paypal), he gets as far as the final "confirm payment" screen, at which point things go pear-shaped. Borrowing a pair of eyes, he's discovered that the icon, which indicates success by a hand coming out, appears to start working, but then the hand disappears. What's more, if a mouse user tries it subsequently, it still fails, but if the mouse user tries it from scratch (ie without JAWS having been there first), it works.
He's tried with both JAWS 7/IE 6, and JAWS 9/IE 7 - same result.
Suggestions gratefully received.  TIA, John.
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