[jaws-uk] Re: Outlook 2016 Folders

  • From: "Sue Williams" <Williams_S_A@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sat, 8 Jul 2017 19:42:34 +0100

OK, great thanks.
Ctrl+1 doesn't do anything nor does ctrl+shift+backspace.
However, ctrl+shift+I when in the draft folder nicely takes me back to my
inbox which is handy, thanks.
Many thanks - Sue.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of LU OGBE
Sent: 08 July 2017 11:46
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders

Hi Sue,

Do these alternative ways to navigate  from the folder work?

CTRL + 1 or CTRL + SHIFT + I should take you to Inbox Backspace should take
you to the previous folder

HTH.

Regards,
LU

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Sue Williams
Sent: 07 July 2017 17:16
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders

No haven't contacted Microsoft. Everything seems to be working fine. I just
can't find a way of getting out of the draft folder once in it. Control plus
Y works in other folders. Pressing control plus Y gives me a list of folders
and I can select the one I want. However, in the draft folder control plus Y
does absolutely nothing. Not sure of an alternative way to navigate out of
it.
If I ever go into or use my draft folder I have to close Outlook and then
upon reopening I'm back in the inbox.
Many thanks - Sue.
 
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Brian Lingard
Sent: 07 July 2017 16:55
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders
Importance: Low

Have you tried contacting Microsoft support? Sounds like your ooooutlook
2016 may be opartly corruopted.


Brian K. Lingard, B. A.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Williams
Sent: Friday, July 7, 2017 10:58 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders

Glad it's not just me. It's not a massive big deal but just irritating. It
only seems to be an issue when I go into the draft folder.
Best - Sue.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of tom.reid21
Sent: 07 July 2017 15:48
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders

Same here, no solutions, Tom

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Williams
Sent: 07 July 2017 13:52
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders

Okey dokey, thanks.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Howard Leicester
Sent: 07 July 2017 12:30
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Outlook 2016 Folders

Hi Sue,

I have similar problems, with no solutions I'm afraid.

Perhaps this (below) may be helpful, but not immediately:
Office Accessibility Centre:

https://support.office.com/en-us/article/Office-Accessibility-Cen
ter-Resourc
es-for-people-with-disabilities-ecab0fcf-d143-4fe8-a2ff-6cd596bdd
c6d?ui=en-U
S&rs=en-US&ad=US

I've recently sent a general message about accessing Health Records via
JAWS.

It's equally valid to ask if folk find email systems OK via JAWS too - as
accessing GP services online and via email is a related component.

I'm not overly happy with JAWS, nor with our UK suppliers.

I think it's in 'panic mode' as screen-readers built into operating systems
are becoming much better, and most folk are using mobiles and tablets
instead of laptops.

We will see while I push with NHS colleagues, the British Computer Society
and the Government Digital Service (who, incidentally, require testing of
services with JAWS as part of it's 'design manual' (accessibility section).

Extra best,
Howard
 

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Williams
Sent: 07 July 2017 10:25
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Outlook 2016 Folders

Hi all,
 

I'm using Outlook 2016 with latest version of JAWS.

 

I have a bit of an issue in accessing my folders. It's not a major issue
just a bit irritating .

 

If I press control plus Y I can see my folders and select the one I want.
For example I can be in my inbox press control plus Y and then swop to my
sent folder. I can do this for any of my folders and then swop back to my
inbox.

 

However, if I do control plus Y and change to my draft folder. I can do
everything I wish to do in my draft, but I'm unable to navigate out of this
folder.

 

When I press control plus Y in my draft folder nothing happens and I can't
get out of it or navigate back to my inbox. I have to close Outlook and
reopen just so I can get back to my inbox.

 

Anyone else have this issue or know how to resolve it?

 

Many thanks - Sue.

 

 

 



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