Hi Amy, Not a JAWS issue, so I'll drop you a line off list. George (Duxbury dealer) ________________________________ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Amie Slavin Sent: 25 January 2011 20:30 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] O-t; sorry; urgent though; hoping someone can help Hi list Sorry about this: I'm trying to emboss a document using DBT10.7, with an Everest embosser, to emboss a doc I have saved as Word 97/2003; a .doc. All going fine until I hit emboss when it ignores the keystroke and the menu reveals it's decided "emboss" is an 'unavailable' command. Hoping I've missed out some basic step. Can anyone please advise? Wouldn't ask but it's for a presentation in two days' time and I need the hard copy asap. I am running JAWS 10, if that helps... Thanks for your help and your tolerance. Amie