Mervyn is absolutely right of course. The best thing to do is to go into your jaws local settings, that is go to start menu, programs, jaws 8, explore jaws, explore my settings, and delete any files in there, you do not have to delete folders. Then give JAWS a re-start and see if that solves the problem. Brian Hartgen Technical Consultant T&T Consultancy Ltd Office suite 5, Imex Technology Park Trentham Lakes South Stoke-On-trent ST48LJ Phone: 08452 303015 Fax: 01782 646142 Web Site, www.tandt-consultancy.com NOTICE: The information contained in this email and any attachments is confidential and may be legally privileged. If you are not the intended recipient you are hereby notified that you must not use, disclose, distribute, copy, print or rely on this e-mail's content. If you are not the intended recipient, please notify the sender immediately and then delete the email and any attachments from your system. T&T Consultancy Ltd have made strenuous efforts to ensure that emails and any attachments generated by its staff are free from viruses. However, it cannot accept any responsibility for any viruses which are transmitted. We therefore recommend you scan all received e-mail messages. Registered in England No. 4098268 -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Mervyn Robertson Sent: 28 April 2007 23:57 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: OE Problems Since Latest Update Have you any modified default scripts in your Personal Settings folder? If so, you will probably need to delete them and 're-modify' the default scripts. Regards Mervyn -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Darran Ross Sent: 28 April 2007 22:40 To: Jaws-UK Subject: [jaws-uk] OE Problems Since Latest Update Hi List. Since installing the latest update to version 8, I'm having problems in one area of Outlook Express. Each time I try to open a new message with "control n", reply to a message with "control r" or forward a message with "control f", I get a message that starts; "Unknown script called to ..." It finishes in respect to the specific command. IE, unknown script called to forward, reply or open new message. I'm having to use the menus to achieve these things at present. Can anyone throw any light on what my problem may be? Its OE 6 on an XP computer, with version 8.0.2107. Regards. Darran ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=subscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq