Hi: Try the following; Go to configuration manager, then to curser options. Press space bar to uncheck Notify when cursor changes shape If you're interested in hearing how the cursor changes shape in a program. For example, when the system is busy or processing a lot of times the pointer changes to an hourglass or when the system moves into an edit field in Microsoft Word, the pointer changes to an I beam cursor. When the pointer is over the title bar, for example, it's simply an arrow. So if you're interested in hearing how the cursor changes shape and when it does, this is where you would check this checkbox. It's fun to try for a while and listen to it, but at times it can be annoying so I tend to leave it off. If this doesn't work try the following. Taken from: http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=1151 Lines of text near the mouse cursor are lost when scrolling Product Name: JAWS Version: 7.10 Category: Video Short Description: Lines of text near the mouse cursor are lost when scrolling. Problem: When using applications such as Word or Notepad, text may appear to be lost, or not spoken, in specific circumstances. If affected, you may notice the following, or a similar, scenario: The mouse cursor happens to be resting on a line, for instance, the top of the i-beam cursor is centered of the center of a line of text. As the PC Cursor moves to the bottom of the screen, the text begins to scroll. When you arrow back up to the line where the i-beam cursor had been resting, the lines of text there and just above appear to be missing and JAWS won't speak them. A screen refresh will restore the lines. Solution: This is resolved with JAWS 8.0, released November 2006. It is also resolved in JAWS 7.1.500 Update, a free automatic update available November 8, 2006. If for some reason you are using an older version of JAWS 7.1, this problem can be resolved by installing a newer version of the Freedom Scientific Video Intercept driver, version 10.12.606.0 (or higher). Download and install the new video intercept driver from the link below, then reboot. 1. Download FSVideoIntercept.exe located at: ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept.exe 2. Run FSVideoIntercept.exe, follow dialogs and reboot your system. You can confirm that you have the updated JAWSVID.dll 10.12.606 by looking a the version number in the Video Intercept Manager. You can open the utility by going to the Start Menu, Programs, JAWS, Tools and choosing it from the list. The static text in the dialog will indicate the JAWSVid version. Warmest Regards, Terrill Reynolds Regular Email: terrill1@xxxxxxxx MSN Messenger: terrillreynolds36@xxxxxxxxxxx AOL Messenger: terrill36 Yahoo! Messenger: terrillreynolds -------------------------------------------------------------------------------------- ----- Original Message ----- From: Erica Cole To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, June 20, 2007 11:07 AM Subject: [jaws-uk] Microsoft Word query Hi All, I am currently using JAWS 7.10 with Windows XP Pro and microsoft office 2002. Upon fiddling with my JAWS settings in configuration manager ages ago I changed something but can’t remember what I changed. JAWS is now telling me “unknown” and “I-beam”. Does anyone know how I can get rid of this? I am at my wits’ end and find it comes up so often I can’t concentrate on my work. I am unfortunately using a network so if I delete my JAWS configuration files they just come back when next I log on. Any help you can give me would be very much appreciated. Cheers, Ezzie J MSN: ezzie.j@xxxxxxxxxxxxx Skype ezicacole.