Do you have Received checked, from the View, SortBy submenu? Hit enter on Received. As it's a toggle - enter checks/unchecks it. Either that, or, from the message list, go into tools Options, (ctrl-shift-o). Now, shift-tab; then right-arrow (once) till the Read Tab is highlighted. There, hit the tab key three times, till "automatically expand grouped messages, checkbox (checked)" is spoken. Hit spacebar to uncheck it. Shift-tab to ok, and hit enter. ----- Original Message ----- From: "Valerie Pickles" <valpickles@xxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Saturday, September 17, 2005 6:48 PM Subject: [jaws-uk] Message threads Hi all, Here's hoping someone will be able to sort this one out for me. I use outlook express and for some reason, for the last few weeks the messages in my in box are not grouped in threads despite the fact that I have the group messages by conversation option checked. This happened very suddenly and I can't understand what's gone wrong. Any assistance would be greatly appreciated. Thanks in anticipation. Valerie Pickles. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq