Well Maggie I hope you sorted out your problems. I am still wondering why, if the cursor keys come to a halt as they did with you and you say to maximise. You had this problem suddenly? All the time after doing something? I only had it recently, I need to know what causes it,did you ever find out. Regarding my lost Emails in the sent items list all having seemingly vanished they are all in the delete box. no joke this, as when I delete say Spam or things of my own I scrap,that is where they go. so long as they stay there I have a chance of getting what is left, my sent items list is my record of what I sent when, it was enough to lose a lot when the drive failed the desktop but the last straw when they vanish the laptop and I am typing from it now. Your Alt and Space and down arrow to Maximise frees it up,and am grateful but I need to know the cause? Any ideas. Dorothy Ps I hope your children and their Grandmother Ok as well. I do have other questions but bearing mind what Chipmunk and Tiddy says about threads and understanding theimportance as they have hundreds a day! Will give it in another on Dorothy.e. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq