No didn't get the problem myself though of course going to jaws 12 reduced my SMA count by one so if you have JAWS 11 as the latest version you can use then you will not be autherised to run version 12. Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Reid Sent: 22 October 2010 09:11 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Lost authorisation Just downloaded jaws 12x5 beta update. Now getting message that have an authorisation for an earlier version of jaws and need to reactivate. Obviously could do, but, is this a general prob. Tom