[jaws-uk] Re: KURZWEIL

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 30 Mar 2007 22:59:11 +0100

Hi Val,

Speaking as a supplier myself, don't worry about contacting
your suppliers if you need help. Support is part of what you
pay for when you buy the product, and good suppliers will
never complain.

George.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Val Brown
Sent: 30 March 2007 22:54
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: KURZWEIL
Importance: High

Thanks George will try that - didn't want to clutter up JAWS
list but couldn't think of any other way to get help - don't
like to keep bothering S & S.

Regards and thanks.





Val.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of George
Bell
Sent: 30 March 2007 22:51
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: KURZWEIL

Hi Val,

You might just find a wider response on access-uk - also
with Freelists.

George. 

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Val Brown
Sent: 30 March 2007 22:19
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: KURZWEIL
Importance: High

Sorry George, I know this is off topic and I would welcome
any help off list to avoid breaking rules and cluttering up
this list.

If someone could email me with details of how to set up the
fax facility in Kurzweil 11 and also tell me how to photo
copy from Kurzweil, especially in view of the strange things
it speaks sometimes when reading, I'd be eternally grateful.
Please email me at:

Valerie@xxxxxxxxxxxxxxxxxxxxxxxxxx

Also, and, George, please forgive me again, if anyone uses
the Knfb reader I'd like to hear from you.

Regards and thanks





Val.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of
terrcooper
Sent: 26 March 2007 18:20
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Hi all

I use Sky broadband, and pay for the 8 meg download speed.
Woops! did I say

8 meg?  Well, that's what its supposed to be.

I've played around with quite a few different settings, ran
various different spy programmes, and still on average only
get 70kb per second, which isn't even reaching 1 meg
download speed.

I've spoken to Sky about this, and should have been phoned
back about it a couple of weeks ago, but am still waiting.

I haven't got to the bottom of why its so slow yet.

I've been on the web site mentioned on this thread, that
tells me that for this post code, I should be getting 3.9
meg, without any difficulties.

Oh well.

Regards

Terry

----- Original Message -----
From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, March 26, 2007 11:46 AM
Subject: [jaws-uk] Re: Bt Broadband Desktop help



Pete,

You are correct it is typical and its not good enough! I
currently use BT complete broadband option 3, and its
rubbish!
Very slow considering its upto 8 megabites, I thought to
maximum number of users was restricted to 50, considering
the speed I think it is more likely 500!
When I have call the helpline, I get put through to an
Indian call centre and soon get fed up having to repeat
myself, may as well talk to a brick wall.  They keep
repeating the same info like damn robots.
The BT helpdesk
used to have an easy to use connection and speed checker,
cannot find those anymore with the latest version.
BT uses Norton antivirus, well known for hogging the pc and
so no good for JAWS and Dragon users.  I have been
considering switching providers for some

time and have been looking at the deal from sky.  It costs
£15 minimum for
the TV, £5 for unlimited phone calls using your standard
land line, unfortunately you still need to pay BT £11 line
rental, which means you will

still loose broadband connection in some areas when it
rains, plus £5 to get

upto 8 megabites.  All together that equals what I pay BT
just for broadband.
Does anyone here use ~Sky broadband? Please let me know if
you have any problems with it.
One other thing, I think sky's call centre is in Scotland,
NOT INDIA!


Regards,

Dave Ankers

Hi Tom,

This is typical I'm afraid, I wanted my line tested too so I
used the online

chat help, I got a call centre in India, I could tell by the
names they were

typing, but their written English is good so if you want BT
support you could try that route, you can access it from the
desktop help, here's hoping

you can get your JFW to read it.

Regards,

Pete H.



----- Original Message -----
From: TOM REID <mailto:tom.reid2@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 8:07 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Hi Pete,

Thanks.

Trying to get to the bottom of why I'm only getting 1.3 megs
from BT total broadband when says should be getting up to 8.

The link you gave me confirms figures.

I wondered if broadband help could help.

Phone line is okay, but, possibly there is a prob in
extension socket. Spoke

to a guy at BT Broadband help desk, but, he was chinese and
I'm Scottish and

there was interesting communication.

Kept telling him I was blind,iE couldn't see and he kept
asking what colour the box was and if I could see 2
screws...

Tom



----- Original Message -----
From: Pete H <mailto:noizypete@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 7:41 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Tom,

You can download Flash Player from www.adobe.com if you want
it, but if all you want to do is a speed test, you can go to
one of many websites, here is the one I use:
http://www.broadbandchoices.co.uk

Anyway let us know how you get on.

Regards,

Pete H.



----- Original Message -----
From: TOM REID <mailto:tom.reid2@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 7:13 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Hi Pete,

Where do you get it from?

Also, seems when I start broadband help, I go through a kind
of resetup process.

I just really want to run a speed check and diagnosis.

Tom



----- Original Message -----
From: Pete H <mailto:noizypete@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 5:26 PM
Subject: [jaws-uk] Re: Bt Broadband Desktop help

Yes, I downloaded it a couple of weeks ago, but you need
Adobe Flash Player enabled in order to use it, but it works
pretty well with JFW 8.

Regards,

Pete H.



----- Original Message -----
From: TOM REID <mailto:tom.reid2@xxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, March 24, 2007 4:57 PM
Subject: [jaws-uk] Bt Broadband Desktop help

Anybody else using this. Have just downloaded upgrade and
can't read it.

Jaws 8, win xp home.

Could get nothing out of bt broadband.

Tom




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