Hi all: I've just purchased an upgrade from jfw 6.2 to 7 and sma because I was foolish enough to not renew my sma before the next version release. It seems that if upgrading to a new version without a SMA you have to wait for the update CD to arrive from the states, you can't just download and update via the ilm. Is this correct and if so isn't it annoying! Surely it would be more efficient all round if resellers could update client records on the activations site so that we could then download and authorize instantly. Or am I miss informed? Adrian Higginbotham Accessibility and inclusion adviser British Educational Communications and Technology Agency - BECTA Tel: Direct dial 024 7679 7333 - Internal extension #2287 Email: Adrian.Higginbotham@xxxxxxxxxxxx Web: http://www.becta.org.uk/ BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ=20 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq