[jaws-uk] Re: Jaws repair

  • From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sat, 5 Feb 2011 22:03:29 -0000

Hi Mandy,

 

Yes, you can do it this way but I believe you may have to
export each folder at a time although it might be possible
to highlight all your folders and do them in a bulk export.
But as Jane said, check the location you have exported to
before deleting the masters.

 

Jim Williams

 

  _____  

From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of
jane.askew@xxxxxxxxxxxxxxx
Sent: 05 February 2011 19:35
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Jaws repair

 

could you not just export from outlook ?.. save to the
desktop when it asks for a location for the file to be
saved. and when you have reinstalled outlook, import the
file back into the new install?

 

as far as i recall the import/export facility is quite
obvious within the drop down menus at the top of the window
(probably "file").. i always export to a .csv file.

 

to check the export has been successful you can read it
within excel before u reinstall outlook..you can export
contacts as well as messages.

 

hope this helps 

 

Jane 

  _____  

From: Mandy Palmer <Mandy.Palmer@xxxxxxxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Saturday, 5 February, 2011 17:35:32
Subject: [jaws-uk] Re: Jaws repair

Yes I could back up the work on a pen drive or something but
it's all my
e-mails and folders that I don't want to lose either, I have
some old
archived messages from this list and others that I don't
want to lose as it
is really helpful information.  So don't know whether to
take it to a
computer shop or risk doing it with my husband!

Mandy 

--
Currently in Bristol, United Kingdom Mostly Cloudy, 11°C
Wind:SW-230° at
20KT
Solicitor: A person that makes sure they get what's coming
to you.

Mandy.Palmer@xxxxxxxxxxxxxxxxxx


-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of john coley
Sent: 05 February 2011 16:32
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Jaws repair

Hi Mandy, can't help on the Outlook question as I use
Outlook Express. You'd

need to back up anything in Outlook you need to keep, and
there are 
programmes that claim to do that, but I couldn't say how
efficiently they do

it. Would it be possible for you to manually back up the
things you're 
working on, saving it onto your computer till you've got
Outlook sorted or 
reinstalled Office? At least that would give you some peace
of mind.
                    John.

----- Original Message ----- 
From: "Mandy Palmer" <Mandy.Palmer@xxxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Saturday, February 05, 2011 2:21 PM
Subject: [jaws-uk] Re: Jaws repair


> Hi John,
>
> Thanks managed to do a Jaws repair but the issues are
still there with
> Outlook, so it definitely seems to be an Outlook problem.
If I reload
> office will I lose everything, I am in the middle of some
work at the 
> moment
> and don't want to lose it, or do I have to back everything
up first and if

> I
> do how do I go about it.  I do have a back up program that
Matt from Sight
> and Sound gave me the link for but haven't used it before
but definitely
> don't want to lose my work from word at all as I am
waiting to get paid 
> for
> it and won't be popular!
>
> Thanks
>
> Mandy
>
> --
> Currently in Bristol, United Kingdom Mostly Cloudy, 11°C
Wind:WSW-250° at
> 24KT
> Experience is directly proportional to the value of
equipment destroyed. -
> Carolyn Scheppner
>
> Mandy.Palmer@xxxxxxxxxxxxxxxxxx
>
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] 
> On
> Behalf Of john coley
> Sent: 05 February 2011 09:41
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: Jaws repair
>
> Mandy, repair is one of the options on the install menu.
When you start 
> the
> installation, either by putting the cd in or clicking on
the executable 
> you
> will get options to install, repair or remove.
>                    John.
>
> ----- Original Message ----- 
> From: "Mandy Palmer" <Mandy.Palmer@xxxxxxxxxxxxxxxxxx>
> To: "Jaws-UK" <jaws-uk@xxxxxxxxxxxxx>
> Sent: Saturday, February 05, 2011 6:31 AM
> Subject: [jaws-uk] Jaws repair
>
>
>> Hi my Jaws seems to be corrupt and I wanted to run a
repair, my husband
>> who
>> is sighted tried to find the repair in the installation
files but it
>> doesn't
>> seem to be there.  We even inserted the Jaws 12 disc but
can't find it.
>> Jaws is doing some very strange things, and while the
installation files
>> were running, it said Jaws mirror something or other did
not install
>> properly, so there definitely seems to be something weird
going on but as
>> I
>> say can't find a repair at all.  Also in my e-mail
folders, I can't open
>> my
>> deleted items, it says outlook cannot open the folder
close outlook and
>> try
>> again There are 3 like this.  so maybe outlook is corrupt
as well.  Also
>> when I open the folders that do work  I cannot scan
through the unread
>> messages to see which I want to open.  The cursor seems
to land on one
>> message and will not move, up or down or I am not able to
open the
>> message,
>> when it opens it seems to open an edit field as if I'm
trying to write a
>> message.  It is all very strange.  So I think I may have
2 problems.
>>
>> Thanks for any enlightenment.  I have Outlook 2007 and
Jaws 12525
>>
>> Mandy
>>
>> --
>> Currently in Bristol, United Kingdom Mostly Cloudy,
Drizzle 10°C
>> Wind:WSW-240° at 21KT
>> "Make it idiot proof and someone will make a better
idiot."
>>
>> Mandy.Palmer@xxxxxxxxxxxxxxxxxx
>>
>>
>>
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