"Cutting in on this as I've experienced a similar sort of thing with my new Acer laptop running Windows Vista home premium & Jaws 9......I wouldn't have thought this should happen with a new, clean laptop with 3gb of ram? Not saying your comments re disk defrag aren't valid but also wondering if something else might be going on here?" It is always worth having a look at the sound settings. We discovered fairly early on with VISTA that some settings such as bass boost and stereo enhancement caused unnecessary latency and other problems with speech. This Is what may explain the problem occurring on a new machine. If you turn off this extra processing you may find this resolves your problem. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq