hi hazel, are you a skipe user, if so please feel free to look for me on skipe and I will try and talk you thru things, if not, why not contact your jaws provider, they should have some technical support available. my skipe name is christopherhuby. hope that this helps. Regards Christopher Huby E-MAIL ADDRESS 1: christopher.huby@xxxxxxxxxxxxxxxx E-MAIL ADDRESS 2: c.m.huby@xxxxxxxxxx TELEPHONE NUMBER: 07967603395 -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Hazel Flannigan Sent: 18 October 2005 18:49 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Jaws counsiling! Hi there, I am having countless problems with the jaws programme! Is there any organisation who can help with basic introduction help with Jaws! I have used Super novo before this Jaws programme and found things much more easier to understand and use. There is so many confusing settings and I can't find my way out of 40 Minute mode. It is fine if you know what you are doing but It is next to impossible when you are setting out for the first time and there is no support! I live in Northern Ireland. Even If I could get some information on tape it would be a start. I am still travelling in circles! Any pointers would be great! Hazel.