[jaws-uk] Re: Jaws Video Intercept issue

  • From: "Phil Medway" <philmedway@xxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 27 Aug 2007 16:51:38 +0100

Hi again Keith,

Try placing your Jaws 8.0 disk in the drive and when asked, reinstall Jaws. 
If you are given the option, you might want to select repair instead of a 
full reinstall.

If this fails, you may need sighted help to uninstall the video interceptor 
and then reinstall it.

HTH,

Phil Medway

philmedway@xxxxxxxxxxxxxxxx

Tel: 01869 347639

mobile: 07980 519990

Skype: philmedway


----- Original Message ----- 
From: "Keith" <k.clyde@xxxxxxxxxxxx>
To: "Jaws Send Message" <Jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, August 27, 2007 3:33 PM
Subject: [jaws-uk] Jaws Video Intercept issue


Hi all,

Jaws 8 with Windows XP Home.

Since having this new computer built, I am experiencing a Video Intercept
problem on starting Jaws.

Evidently Jaws doesn't like the PCI Express graphics card, which I think is
an Asus one.

When I press the execute button, the computer reboots.

However, instead of going straight into Windows, it halts at a menu which
contains such items as Safe Mode, and something like Last Known
Configuration - not quite sure about this last one.

Anyway, on returning to Windows, the Video Intercept message appears again.

I am currently not able to read any text other than HTML, so cannot edit or
read any of my Notepad files.

This is the first experience I have had with Video Intercept.

I will presumably have to change the graphics card, unless someone can
suggest a work-around.

Is there anywhere listed the graphics cards that Jaws will not work with,
please?

Any help would be appreciated.

Thanks.

Keith
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21:34
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