hi keith, i maybe barking up the wrong tree here but when i first installed this jfw 6.10 and i started up the computer i too got the video interupt error mesage ,i sat for 4 days waiting for techy to arrive only to find that all i had to do was to click on the details button tthen it gave me three options ,install ,uninstall or exit the techy hit instal and 6 seconds later the problem was a has been, not sure if that is the same as your problem just thought it might be. chers tony ----- Original Message ----- From: "Keith" <k.clyde@xxxxxxxxxxxx> To: "Jaws Send Message" <Jaws-uk@xxxxxxxxxxxxx> Sent: Monday, August 27, 2007 3:33 PM Subject: [jaws-uk] Jaws Video Intercept issue Hi all, Jaws 8 with Windows XP Home. Since having this new computer built, I am experiencing a Video Intercept problem on starting Jaws. Evidently Jaws doesn't like the PCI Express graphics card, which I think is an Asus one. When I press the execute button, the computer reboots. However, instead of going straight into Windows, it halts at a menu which contains such items as Safe Mode, and something like Last Known Configuration - not quite sure about this last one. Anyway, on returning to Windows, the Video Intercept message appears again. I am currently not able to read any text other than HTML, so cannot edit or read any of my Notepad files. This is the first experience I have had with Video Intercept. I will presumably have to change the graphics card, unless someone can suggest a work-around. Is there anywhere listed the graphics cards that Jaws will not work with, please? Any help would be appreciated. Thanks. Keith No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.484 / Virus Database: 269.12.9/975 - Release Date: 26/08/2007 21:34 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq