[jaws-uk] Jaws 15.0.100026 is not speaking any web pages

  • From: "Rafferty, Jane" <Jane.Rafferty@xxxxxx>
  • To: "'jaws-uk@xxxxxxxxxxxxx'" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 31 Jul 2014 07:27:24 -0400

I just got a Jaws student for the first time in months and we found that the 
latest version of Jaws, updated to the latest version is not speaking any web 
pages. It is not recognizing headers, paragraphs and even using the up and down 
arrows it is silent except on some pages it says: blank. The F-key commands 
still work, but it is not recognizing formfields. I have tested it on IE 9, 10, 
and 11 as well as the newest Firefox. It is as if every web page is blank 
except for the links.
This is happening on both my Optiplex 710 and my student's XPS 22 both of which 
run windows 7 ultimate. I haven't gotten an answer back yet from tech support. 
As you can imagine this makes teaching the net a bit difficult.

I hope someone has a solution. Thanks.

Jane Rafferty
Computer Access Training Specialist
Eastern Blind Rehabilitation Center
West Haven, CT 06516


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