Hello Tristan Well I have done the classic!! I have up dated my computer to XP professional and Micro office pro 2007. Firstly how do memaxserminse the word window. Alt space bar and x no longer work. 2 How do I get to the ribbon and all its features? 3 In outlook how do I attach a file from my explorer? 4 In outlook is there a feature like express where new contacts are put into the address book on replying to the e mail. ? Thank you for your help in advance this is all for my home computer. I have Jaws 10 which may help if the worse comes to the worse and you have to do a tandem!! Best regards Marcia ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq