[jaws-uk] Re: [JAWS-Users] contacts crashing

  • From: David Bailes <david_bailes@xxxxxxxxxxx>
  • To: "jaws-uk@xxxxxxxxxxxxx" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 28 Sep 2012 08:47:01 +0100 (BST)

Hi John,
the following text is taken from this guide:
http://goo.gl/YTCSS

When Windows Explorer is displaying the Contacts folder, if the Preview pane is 
shown, then there's a bug in Jaws which causes Windows Explorer to hang/freeze 
when you move through the contacts in the Folder view. There are two ways of 
hiding the preview pane. The first is to hide the preview pane and the details 
pane for all folders:
    1. Choose Folder Options on the Tools menu.
    2. The Folder Options dialog opens on the General page, and first control 
is a Tasks group of radio buttons. Select the Use Windows classic folders radio 
button, and then press Enter to press the default OK button.
 
David.

original message:
Hi list. I recall about a year ago, someone had problems with windows contacts 
crashing in vista, and someone on the list came up with a solution involving 
some settings changes. I recently had to reformat my hard drive in vista, and 
now have the same problem. Can anyone please repeat the instructions? Thanks in 
advance.
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