[jaws-uk] Re: JAWS 11 AND INTERNET EXPLORER 8
- From: "John Burling" <j.burling@xxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sat, 20 Nov 2010 08:47:47 -0000
Hi Kevin. Is it possible that the virtual cursor has been disabled? If you
press Alt+Del immediately on entering Internet Explorer, does JAWS say
"virtual PC cursor active"? If not, then try JAWS+z to turn the virtual
cursor back on. If this turns out to be the issue, then you'll need to
update the JAWS configuration so it defaults to the virtual PC cursor being
turned on. Of course, this would still beg the question of why the problem
occurred in the first place, but it's hard to think of another plausible
explanation for such a radical change in behaviour. Let us know how you get
on.
Cheers.
John
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Kevin Morris
Sent: 19 November 2010 22:39
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] JAWS 11 AND INTERNET EXPLORER 8
Hi all,
I'm running Jaws 11 on a Windows 7 Home Premium Sony Vio laptop. Until today
Jaws interacted without any issues with both Internet Explorer 8 and
Firefox. However Jaws is now only reading "edit" when I open Internet
Explorer. The cursor keys produce no result and, when I type an address into
the address bar, the site opens but Jaws will only announce "RNIB" or
whatever site I'm in, I.E. it won't navigate around the site. When Jaws is
turned off my sighted wife can use Internet Explorer, no problem. Firefox is
also working fine (I'm using it to write this message).
In desperation I reset Internet Explorer to its default settings, however
I'm still not able to navigate using Internet Explorer and Jaws.
I've run Superantispyware which has detected no issues.
I'm at a loss to know what to do. Can anyone help please?
Many thanks,
Kevin
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