As a guess, David, one message will presumably be selected as soon as they arrive, probably complete with preview pane, thus the silly machine assumes you've read that one, so there are n minus one unread. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of David Sent: 12 March 2008 07:52 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Is there anybody there? I'm wondering if there is anybody out there. I saw one email yesterday which is well below the standard of this list. So, to keep on topic, could anyone tell me why Outlook Express always reports one less than the number of emails that have arrived. For example, 103 arrived this morning but it reported 102. Is this a Jaws thing or what? How can it be fixed? Regards David No virus found in this incoming message. Checked by AVG. Version: 7.5.518 / Virus Database: 269.21.7/1324 - Release Date: 10/03/2008 19:27 No virus found in this outgoing message. Checked by AVG. Version: 7.5.518 / Virus Database: 269.21.7/1324 - Release Date: 10/03/2008 19:27