I am not certain what antivirus software I use. I can't remember but I will try to find out. There should be a clue somewhere on the control panel. -----Original Message----- From: Tiddy Ogg - Email Address: oggy@xxxxxxxxxxxxxx Sent On: 08/11/2013 20:21 Sent To: jaws-uk@xxxxxxxxxxxxx - Email Address: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: unknown issue on start up Do you use Microsoft Security Essentials as your anti-virus program? Recently there were a number of people getting this problem due to that. I had some such problem but it sorted itself out, presumably due to a later update. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Kevin Burgin Sent: 08 November 2013 19:58 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] unknown issue on start up Hi all Jaws 14, Windows 8, Samsung laptop. For about 4 weeks I have been having problems with my laptop. Each time I start it up it takes longer and longer to boot up fully and then for a further five minutes it is slow and sluggish. It currently takes ten minutes for the Jaws window to open which is the last application to open. I have checked the settings and Jaws is not the issue. It is either a setting I don't know about that needs changing in Windows or the hard drive is faulty. It is like the hard drive is working at full stretch with a high number of windos and aplications running at the same time and the machine is running at optimmum but there are few applications opening at the start. There are no updates ready for installing. I am new to Windows 8. Do you need to do a disc defrag and such like in Windows 8. I use to have too with Windows XP but I cannot find such an option in Windows 8. Any help or insight will be appreciated. Cheers Kevin email kevin.burgin@xxxxxxxxxxxxx** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq