[jaws-uk] Re: Help Please Internet Problem

  • From: "Pete H" <noizypete@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 10 Sep 2007 14:28:01 +0100

Hi Barbara,

I may be barking up the wrong tree here but this has been happening to me a lot lately and I was using Internet Explorer 7, so I removed it thus rolling Explorer back to version 6 and the problem disappeared. Is there a chance that you are accidentally using IE7?

I took Windows updates last week and noticed an update for Explorer 6, this might have a bearing too, so if you haven't recently used Windows update, you could take a look there.

Regards,

Pete H.


----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: "jaws-uk" <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, September 10, 2007 2:06 PM
Subject: [jaws-uk] Help Please Internet Problem


Okay, I am in desperate need of help for this one as my computer is in
danger of being thrown out the window I am so frustrated!

I am using JAWS 6.20, Windows XP Home and IE 6.

When I press Enter to go to a new Webpajge, a sighted person can see the
page loaded but for me, JAWS still reads the old page. If I Alt Tab out and
then back again sometimes I can then see the new page, but more often than
not I need to shut down JAWS and open it again before the new page is read
by JAWS. I hope this makes sense. It is very annoying as it means most times
I go to a new page I have to restart JAWS in order to view it but like I
said, it is on the screen for a sighted person to see. I upgraded my memory
recently so I don't think it can be anything to do with that. Any ideas?
It's driving me mad.

Barbara

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