[jaws-uk] Re: Halifax on line banking

  • From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sat, 5 Feb 2011 18:45:27 -0000

Hi Ken,
I'm not absolutely sure if my interface has been updated as yet but I've
been making a fair number of transfers in the last few weeks and everything
appears to be working fine.  It's possible that the new interface hasn't got
to my account yet - is it very obvious when you are on the new one?


From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Ken Reid
Sent: 05 February 2011 16:46
To: Jaws Users
Subject: [jaws-uk] Halifax on line banking

Afternoon all,
Has anyone else started using the new Halifax on line banking service?  This
has been gradually rolled out from the start of the year.
It requires us to get used to a new layout, but on the whole, seemed
reasonable to use with Jaws.  Until I tried to process a transaction.
I wanted to make a payment to an external account.  I have the bank details
for this transaction set up in my account, and have used it several times on
the old web site.  So I know it works.  Now, when I click on the button to
complete the transaction, I get a message about some sort of compatibility
conflict, and the site freezes.  I have to close down my browser and start
again.  This has happened several times, so is a consistent fault.
I've reported it to the bank, and of course they want me to check my browser
settings, even though it worked fine until they made all the changes.
Has anyone else started using this new site, and have you experienced any
I'm using IE 8 with Jaws 11.
Look forward to hearing how you are getting on.

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