[jaws-uk] Halifax on line banking

  • From: "Ken Reid" <ken.reid@xxxxxxxxxxxxxxxxxxxxx>
  • To: "Jaws Users" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sat, 5 Feb 2011 16:46:15 -0000

Afternoon all,

Has anyone else started using the new Halifax on line banking service?  This 
has been gradually rolled out from the start of the year.

It requires us to get used to a new layout, but on the whole, seemed reasonable 
to use with Jaws.  Until I tried to process a transaction.

I wanted to make a payment to an external account.  I have the bank details for 
this transaction set up in my account, and have used it several times on the 
old web site.  So I know it works.  Now, when I click on the button to complete 
the transaction, I get a message about some sort of compatibility conflict, and 
the site freezes.  I have to close down my browser and start again.  This has 
happened several times, so is a consistent fault.

I've reported it to the bank, and of course they want me to check my browser 
settings, even though it worked fine until they made all the changes.

Has anyone else started using this new site, and have you experienced any 

I'm using IE 8 with Jaws 11.

Look forward to hearing how you are getting on.


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