Hi David, I have been following the thread as I have this problem. Is running Clean the best way of doing this or is it a combination of the procedures you outline? Thank you. Kevin ----- Original Message ----- From: David To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, March 31, 2010 9:51 AM Subject: [jaws-uk] Re: HELP WANTED PLEASE Hi Val, Do you ever clear out the history or cookies in your browser? That might be worth trying if you don't already. Do you tend to put your PC into Standby or Hibernation mode, if so, do a full reboot. Another maintenance procedure is to open the Run dialogue in the Start menu and type cleanmgr which runs the Clean Manager program and takes out a lot of temporary files etc. After that lot you may want to try a defrag session. You may well do all this stuff but as you haven't mentioned what maintenance procedures you do I'm just guessing. Regards David From: Val Brown Sent: Tuesday, March 30, 2010 10:21 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: HELP WANTED PLEASE Hi Frank, its not just the Tesco site which I am getting this problem with. I was on the RNIB site the other day and, low and behold, instead of being able to search for a book, I was met with JAWS giving me a list of things I had searched for months before and yet there was absolutely nothing on the screen visible to sighted people, apart, of course, from what there should have been i.e. the fields to search for a book. Very strange. In answer to your question, I always only have one site open at a time. Its almost as if JAWS is remembering my searches and is vocally displaying the list when I hit the relevant site. I have just got myself another computer so perhaps with a completely clean installation of everything this strange problem might resolve itself. Regards Val. ---------------------------------------------------------------------------- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Frank Thompson Sent: 29 March 2010 01:25 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: HELP WANTED PLEASE hello val i use tesco's myself, i have got the feeling, that other web pages are running in the background, do you log off from the websites you are using, if you don't do this, your still log on, it may cause a problem. but i think other jaws users can give you more help. regards frank. p.s if you want to contact me direct om my email, your welcome. ---------------------------------------------------------------------------- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Val Brown Sent: 28 March 2010 14:13 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] HELP WANTED PLEASE Importance: High JAWS 11.--- (whatever latest build is) and XP Home. When I've ordered a number of items (say on the Tesco site) and they are no longer on the screen, I keep hearing JAWS reciting the list whenever I go into other sites and use "search" function. This is so frustrating as I can be trying to select books from the RNIB only to keep hearing "Sugar, Coffee," etc. etc. At first I thought it was because I perhaps hadn't deleted the items before exiting from the Tesco site, but it is happening too frequently now and on ever so many sites, for instance, last night I was trying to buy a new computer and this dratted shopping list kept being spoken by JAWS. I imagine it must be in the JAWS virtual memory but how can I clean things up and prevent it happening again? Any help gladly received to save my sanity and stop the poor dog being kicked!!!! Regards Val.