[jaws-uk] Fw: PROBLEMS IN SHIFT TABBING
- From: "Kevin Morris" <drewdog101@xxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Mon, 2 Jun 2008 10:58:15 +0100
----- Original Message -----
From: Kevin Morris
To: jaws-uk@xxxxxxxxxxxxx
Cc: blindvista@xxxxxxxxxxxxxxx
Sent: Monday, June 02, 2008 10:57 AM
Subject: PROBLEMS IN SHIFT TABBING
Apologies for the cross-posting but as people (including me) have raised this
issue on both lists, I feel that its appropriate in this case.
Please see the below solution, from Microsoft. This worked for me and I hope
that it has good results for others. Its a bit of a pain in that you can lose
some settings but these can be restored.
Regards,
Kevin
Hello,
Thank you for contacting Microsoft Customer Service.
I understand that you are unable to shift tab in Internet Explorer 7.
You may reset the settings in Internet Explorer and try to shift tabs. Please
follow the steps to reset default settings in Internet Explorer 7.
1. Open Internet Explorer 7.
2. Click on "Tools" Menu > Select "Internet Options".
3. Select "Advanced" tab and click on "Reset" button.
Now, close and reopen Internet Explorer and check the status of the issue. If
the issue persists, please contact technical support team. Warranty support for
Internet Explore is tied with Windows operating system. As Windows Vista was
pre-installed on the computer, you may contact the computer manufacturer for
assistance.
Also, you may work with Microsoft support professionals. From the information
you have provided in your message, I understand that you are located in United
Kingdom. You will be best assisted by the Microsoft subsidiary that specializes
in your version of Windows Vista. You can reach them by visiting:
http://www.microsoft.com/worldwide/phone/contact.aspx?country=United%20Kingdom
I hope the issue is resolved at the earliest. If you have further concerns,
please write back to us.
Thank you,
Jimmy
Microsoft Customer Service Representative
If you have any feedback about your Online Customer Service experience, please
send them to my manager, Himadri Roy, at
http://go.microsoft.com/?linkid=6998852 Please do not forget to indicate the
name of my manager in the subject field.
--------------------------------------------------------------------------------
--- Original Message ---
From : kevinblenheim101@xxxxxxxxxxxxx
Sent : 01 June 2008 19:36:26 UTC
To : CNTUS.GNCS.NA.00.EN.TRA.BGL.CS.T02.CUS.00.WB@xxxxxxxxxxxxxxxxxxxxx
Subject : Problem in not being able to shift tab when using Internet Explorer 7
CUSTOMER PROVIDED SYSTEM PROPERTIES
Country/Region: United Kingdom
QUESTIONS OR COMMENTS
Message: I am not able to shift tab when using Internet Explorer 7. I'm using
access technology (Jaws for Windows, version 9) and Windows Vista Home Premium.
The software (including IE) was installed when I purchased my PC. This problem
only occurs in IE, it doesn't happen in Firefox.
Other related posts:
