[jaws-uk] Fw: Missing EMails - important information
- From: "dorothy@xxxxxxxxxxxxxxxxxxxxxx" <User@xxxxxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sun, 26 Mar 2006 19:34:06 +0100
Tiddy found this on vanishing This was Tony Berry typing to the Jaws
list last year well have happened again. but I need to understand just what
to do, so not Tools but view? only some vanish and only some not show in
sent. still do not really understand this Email was typed and sent from
desktop but mercifully picked also on laptop. not many on laptop
November last year in Outlook express other than some copied into
subfolders. now I recall they were put into my documents and being DBX files
could not open them. Oh will read it through later am worn out. have
forgotten what DbX is now but I think only Outlook Express could have read
them. last year.
----- Original Message -----
From: "Dorothy Ingram-Gorban" <user@xxxxxxxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Cc: "John Chamberlain" <john.ccr@xxxxxxxxxxxxx>; "Brian Delves"
<bridel@xxxxxxxxxxxxx>
Sent: Wednesday, November 23, 2005 12:17 PM
Subject: [jaws-uk] Missing EMails - important information
>I am Tony Berry, writing this on behalf of Dorothy, helping her sort out
>her PC problems.
>
> Emails were not being shown due to the 'View' setting in Outlook. The
> setting that was causing the problem is the 'Group Similar
> Conversations' - this must be NOT ticked to show all emails. This 'view'
> rule will also happen on received emails and may cause the email to be
> hidden even whilst you are reading it, as has happened lately to Dorothy.
> Dorothy's PC had three customised views set up and this was the setting
> used.
>
> This may have happened whilst the computer was away in Worcestor for the
> mails to be migrated from Outlook and Word being set up as the email
> client, using RTF. At this time also, the font size, in Outlook Express,
> lost it's ability to be resized. Also, on importing, the Received Date
> was changed to the import date and this causes the emails to be displayed
> in the wrong order in the folder list. Setting the folder to display
> 'Sent' date restores the correct order.
>
> As Dorothy has two PC's and both are set up with the same email details
> and both connect to the internet, in her case via a wireless LAN. Unless
> one is set up to 'NOT delete mails from the server' then it is possible
> for the second PC to collect an email and delete it from the server before
> the main PC has had a chance to collect the email. It will then appear to
> have been lost.
>
>
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