Hallo This is Dorothy. I had a heck of a job putting right in O.E the fact that suddenly all Mail had vanished. I tried the View Menu, tried Expanded collapsed, and just about all. eventually it was a mix of problems. the View menu, needed reset. Reset did what Collapsed Grouped and Expanded all failed to do. I must have triggered this problem by triggering off Filter keys. . I did that by just creating a new subfolder and pressing a key too long. What a relief it is to have my Inbox back the whole lot vanished. surely, Outlook as against O.E must be more stable? Dorothy. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq