Hi Dorothy, In addition to the steps I gave you: After you check the checkbox with spacebar, and tabbed to the Edit spinbox of 5 (seconds), shift-tab four times to the OK button and hit enter. No change was made before, because we didn't ok the change. Now, ok it, go back in and look at it. HTH Don't know if that'll solve anything for you; but the devil being in the detail, and all that ... ----- Original Message ----- From: "Dorothy Ingram-Gorban" <user@xxxxxxxxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Thursday, January 12, 2006 6:18 PM Subject: [jaws-uk] Flor unread when read. the is what I did I taped of you instructions and put then in front of me and tried to follow them. I have been in that area before looking at accounts and other things each time I though I got it I then found it not altered. and the time of the Email still wrong but the clock is correct. I tried so hard. Then I had a little look around and heard it say clean up and was interested and heard the word Defrag. So I did what it said I have never done this before.. It gave me info. about size of hard drive and what I had used and then things I couldn't full Nts or something re Graphics. . It made the same sound as a full system scan. A sort of purring sound. to the top left of the screen I could make out the word Defrag.. I do not know what the percentage 55 percent means I just left it to do it's stuff. So at least I did do something today they may help me . I then triggered that old blighter Narrator and now will recall how to get rid of home and then the Magnifier wanted to do use it I ignore it all.. I then logged off and reloaded and all seems ok but the unread and time of Email is just the same. Mercifully the laptop is still Ok Jaws shouting his head off. I know what you say about 1 at a time but what is that Sappy telling in Outlook Express. I will try your instructions again. Thanks a lot anyway I think it the unread business was easy Tony Berry would have done it. but not sure if he noticed it I usually notice things just as they ae going out of the drive. This is so true Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq