Hi Joan, You are probably meaning trying to read it with the Convenient OCR feature. Press Insert+Spacebar followed by "O" for OCR and then "W" for window. In any of these layered commands, you can press a Question Mark (?) to get a list of the valid commands at that time. Another option, if you have it, is to try using Kurzweil 1000. To do this, from the PDF document, press Control+P to go into the printing dialogue box. From the list of available printers, select the "KESI Virtual Printer" and this will automatically launch Kurzweil and it will try to read the whole document. Hope this helps. Jamie From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Muir Sent: 14 June 2012 20:01 To: jaws list Subject: [jaws-uk] Empty PDF document Hello, Folks, I know there's a way for Jaws to cope with a PDF document which is announced as being blank. I think you have to use the insert +spacebar but I can't remember what you do then. I'm using Windows 7 and Jaws 13. Any help would be appreciated. Best wishes, Joan. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 7222 (20120614) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 7222 (20120614) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq