Hi Dorothy thanks for your help it's all sorted now anyway as someone had replied giving me the answer and I'd missed the message - isn't it just so frustrating when you can't solve a problem especially the simple annoying ones. Mandy. ----- Original Message ----- From: Dorothy Ingram-Gorban To: jaws-uk@xxxxxxxxxxxxx Sent: Sunday, February 03, 2008 10:39 AM Subject: [jaws-uk] Re: Email Problem. Mandy was the information I sent to you late last night of use? It was the best I could do so late at night, George's was a couple of years old, but it took me ages to find it, hope it helped you? Dorothy ----- Original Message ----- From: "Mandy" <mandy.MJC@xxxxxxxxxxxxxxxx> To: "Jaws-UK" <jaws-uk@xxxxxxxxxxxxx> Sent: Saturday, February 02, 2008 11:21 PM Subject: [jaws-uk] Email Problem. >I asked this twice of the AccessUK list with no response so am trying here >because it is driving me crazy so apologies if it isn't a Jaws problem >although it did happen after I tried installing the update to Jaws 9 and >now it happens whichever version I am using. > > As I look down my list of emails some say collapsed and although if I > cursor to the right they then say expanded, I don't want either. > Sometimes they say unread when I know this is not the case and when I'm > deleting I get asked do I want to delete others in the collapsed group or > something like that. > > Please someone help: I am using Outlook Express. > > Mandy. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq