[jaws-uk] Re: [EXTERNAL] Re: Jaws 15.0.100026 is not speaking any web pages

  • From: "Rafferty, Jane" <Jane.Rafferty@xxxxxx>
  • To: "'jaws-uk@xxxxxxxxxxxxx'" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 31 Jul 2014 11:56:15 -0400

Hi there,
Both copies were installed from Freedom Scientific disks. Since this problem 
appears to be unusual inspite of the fact that I'm experiencing it on two 
systems. Maybe we just need to try repair and if that doesn't work reinstall.

Thanks for your input. I appreciate it.

Jane Rafferty
Computer Access Training Specialist
Eastern Blind Rehabilitation Center
West Haven, CT 06516
203 932.5711 ext. 3049

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of martin wilsher
Sent: Thursday, July 31, 2014 10:16 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [EXTERNAL] [jaws-uk] Re: Jaws 15.0.100026 is not speaking any web pages

Or try repairing if you have system admin privileges.

Go to the jfw setup folder, find the setup file, then press ctrl and c.  win 
key and r, then paste into the run box.  You should read the file path to the 
setup file in the command line.  Hit the end key, then press space bar and type 
the following, /type repair.  Then press enter.

This should repair jfw for you.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Peter Hallam
Sent: 31 July 2014 14:22
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Jaws 15.0.100026 is not speaking any web pages

Hi Jane,

I am using the same version of JFW on my 64-bit system running Windows 7 and 
both IE11 and the latest Firefox and pages are running normally, did you and 
your student install JFW from DVD or download it from FS website?  I downloaded 
the earlier version of 15 from the website and the update went in smoothly, 
maybe you could try a fresh install from a different source.

Regards,

Pete H.

-----Original Message-----
From: Rafferty, Jane
Sent: Thursday, July 31, 2014 12:27 PM
To: 'jaws-uk@xxxxxxxxxxxxx'
Subject: [jaws-uk] Jaws 15.0.100026 is not speaking any web pages

I just got a Jaws student for the first time in months and we found that the 
latest version of Jaws, updated to the latest version is not speaking any web 
pages. It is not recognizing headers, paragraphs and even using the up and down 
arrows it is silent except on some pages it says: blank. The F-key commands 
still work, but it is not recognizing formfields. I have tested it on IE 9, 10, 
and 11 as well as the newest Firefox. It is as if every web page is blank 
except for the links.
This is happening on both my Optiplex 710 and my student's XPS 22 both of which 
run windows 7 ultimate. I haven't gotten an answer back yet from tech support. 
As you can imagine this makes teaching the net a bit difficult.

I hope someone has a solution. Thanks.

Jane Rafferty
Computer Access Training Specialist
Eastern Blind Rehabilitation Center
West Haven, CT 06516


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  • » [jaws-uk] Re: [EXTERNAL] Re: Jaws 15.0.100026 is not speaking any web pages - Rafferty, Jane