• From: "Norman Octon" <octon2002@xxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 24 Aug 2009 10:17:21 +0100

Hi Val,

Just found your message and, as no-one else has replied, I'll try.

I have had the same problem and I eventually succeeded, though I'm not exactly 
sure how, as I tried so many things!  Try the following things:-
* Refresh the screen before doing any other operation such as "clicking" with 
the JAWS cursor.  To refresh the screen, press JAWS+escape.
* Now try routing JAWS to virtual cursor and clicking - it might work.
* If not, try refreshing again, route JAWS to virtual cursor and, very 
carefully, click the left mouse button.
* When finding the Submit Feedback link, it is probably safest to use tab 
rather than just cursoring.
* If all this fiffle-faddling doesn't work, and you haven't got a sighted 
person to click the link, try using Firefox.  I believe the problems we 
encounter are really an IE problem.  One sometimes encouttered it with Amazon.

All the best,

Norman O.

  ----- Original Message ----- 
  From: Val Brown 
  To: jaws-uk@xxxxxxxxxxxxx 
  Sent: Sunday, August 23, 2009 8:47 PM
  Subject: [jaws-uk] EBAY FEEDBACK QUERY

  I am using JAWS 10 plus XP Home.  Does anyone know how I can click on the 
"send feedback" button in the Ebay programme?  I have tried sending JAWS cursor 
to virtual cursor, vice versa, standing on my head and crossing my feet whilst 
playing a drum, etc. etc. but nothing seems to work.  I know it was easy to 
click onto that button before they "improved" the Ebay experience but . . .

  Having given myself a headache, dented the drum and broke the sticks, I'm 
still no nearer being able to send feedback - help please!!!

  Frustrated from Brum 

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