Hi, If your friend muted the sound it will need to be unmuted by going into the control panel | sounds and audio | and the volume is near the top of that page. A shortcut I use on this on other machines is to do the following (This may or may not work, be careful!): use windows key + R to get to run. type control. when control panel comes up press alt + d type in "sounds and audio devices" (ommiting the quotes). Press enter. You should see the dialog come up and can change the settings. I used this all the time when at uni people kept muting the sounds - very annoying. Andrew. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx on behalf of Dorothy Ingram-Gorban Sent: Fri 09/12/2005 09:59 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Dorothy half my Email has vanished . I was tiring to say no sound from Laptop a friend came in yesterday and update the AVG he is sighted and he did a full system scan. Then we tried this desk top to get to the part Freeserve which is tag as Spam friends we did see that spam was blocked and obviously didn't want to untick that as I world get real Spam not the odd friends being tagged. Last night I went to the laptop to put on myself to see is the Balloon ha;ad gone all Ok and NO sound the Logos and the symbol for Microsoft all there and the desktop it is not Jaws it is no a sound across the board went into Kurzwel and again not a sound. I would buy a laptop again that doesn't have an External Sound control. I know in the System to ray will the Sond Max but without Jaws cannot tell what I am doing I can also try the start menu and get to control Panel but again no Jaws to tell if I am on my head or otherwise! My friend did turn all of and he cannot stand the sound Jaws and I cold reload JFW but it is Microsoft and all that is muted. Any ideas. I darenot fiddle in my last Email I was trying to say I had a brief case come onto my desktop and tried to ge rid of it. from you last answer what have I done wrong I though it was something that had decided to visit me uninvited. I suppose it is come my computer and this is the desktop keeps nagging about History. I donor want a History lesson what it is on about and what doesit want to do . I think it is past stuff but why is it called History. Thanks a lot Dorothy I would never get a laptop if no external Sound control it was got for me by said friend.. Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq