[jaws-uk] Disc failure. and Defrag etc.
- From: "dorothy@xxxxxxxxxxxxxxxxxxxxxx" <User@xxxxxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 23 Mar 2006 15:12:00 -0000
A very nice man came from Viglen and he worked very hard indeed. He told me
that the disc going was just bad luck. I did tell me I did a Defrag but
carefully. He acknowledged the system is vulnerable whilst doing a Defrag
but was sure it was not the cause of the problem, I did say the desktop has
been crashing for a fairly long while now at least a couple of times a day
he said contact them if that happens. He couldn't been nicer. He would
have loaded all my software again but for some reason Jaws would not speak
I gave him the floppy disc and the patch which was actually not a patch
but the programme with the patch on it. he said it said 119 on it. anyway
I think Tony said just ask them to put Windows on and the Firewall Norton
the drivers etc and anyway Lunar and then Kurzweil all has to go on. I was
very impressed at the courtesy of this young man. I asked him which
computer do you use? Yes you have guessed it he puts together his own. I
then said which ISP. and he said NTL, but I think that is cable and I do
not have that here. Asking which antivirus, he used Norton. Well he was so
bright you need to pick a brain or 2 don't you. His last words were " now
do not forget to back up" since all I have lost cannot retrieved I shall
look upon it as a lesson. Ps I have a Demo version of Jaws seven which
Tony was reluctant to try, maybe I shall give it a go then. One last thing
I asked about is cookies do you keep some or not. He said they sometimes
make it quicker to get to somewhere you have been before but in his
opinion get rid of all of them or you will be plagued with Spam, he uses
Spybot. Incidentally has anyone heard of Bulldog? Dorothy
Ps the disc is in a sealed unit in silver cover and you wouldhave tohave a
post mortem most likely for a full diagnosis. I know the system has not
felt very ,I cannot think of another word but I think many will understand
what I mean, it seemed a bit sick, and off colour all the time so I
thought I would perk it up with Defrag, in spite of what George says I will
still be wary of doing it again..
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