Hi David. Now that my laptop is unmuted I may take courage and have a stab at following your instructions to remove Read only Edit. You see if I make a mistake there is no other person to help. I am then stuck. I do not understand why Jaws spea Jaws must think it has to read it.. Earlier versions of Jaws did not do it or say "mouse over etc. Regarding 'equals and 20 no that is not an ISP problem, it is a list problem, I think Encartis. I think George worked out a fix for Outlook, but not for O.E. the thing is can you remove it without a downside? Tiddy came up with something he found somewhere, but Tiddy uses Forte Agent not O.E. I am having a problem controlling Jaws right now no idea why. I am using Lunar to colour to inverse Mode Jaws 8 I.E 7 Kurzweil Ten.5 and they all need to harmonise. Regarding Ram, which is really another question. I put on on both laptop and Desktop at least 1Mb or Mg, in order to have enough "available Ram. I think I understand what 'available Ram is it means memory you need for the programes working at any given moment? Unmuting my laptop was interesting as my In box did not have any message in since 30th December but when I checked Jaws list and BCAb in 2 specific folders none were missing! However friends and family are not going to arrive now so 36 are missing from Inbox.ks Read only Edit? I think Dorothy Ps please forgive this message bing a bit confused jaws is jumpinglike a frog each time a Ping on a list comes in it seems to knock Jaws of his perch. I have 2 lists only and in Box. it is only using O.E? ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq