Hi. Thanks for all thoughts so far. As suggested, I've run the
repair option on the installation file (from what I can tell, this
restores things to factory settings but without making me authorise
the software again), and I'm still getting the same issues with both
situations. If nothing else, this at least confirms that it's not
anything that I've done with the settings that's causing the changes.
Presumably, it's just how this version of Jaws works. Thanks for
helping me to confirm that. :)
While I'm writing about Jaws and Internet issues, which browser would
be most recommended with Jaws 18 and Windows 7? If it's not Internet
Explorer, any tutorials/links/other info on shortcuts and navigation
using the suggested browser will be gratefully received.
Take care, Danny
On 10/18/18, Ismail Saloo <dmarc-noreply@xxxxxxxxxxxxx> wrote:
You run the Jaws file as if you were installing jaws. Jaws will ask if you** To leave the list, click on the immediately-following link:-
want to repair or uninstall you choose repair.
If this doesn't work then if you feel confident just uninstall and
re-install to make absolutely certain that jaws is back to its default.
If you need any more help feel free to contact me off list at:
iasaloo@xxxxxxxxxxxx
Regards,
Ismail.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx <jaws-uk-bounce@xxxxxxxxxxxxx> On Behalf
Of Danny Miles
Sent: Thursday, October 18, 2018 10:11 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Confusion Following Jaws Upgrade
Hi Ismail. Not at all obvious - at least, not to me ha ha. Does that
require uninstallation and re-installation and, if not, what is the process
please?
Take care, Danny
On 10/18/18, Ismail Saloo <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Hi Danny,** To leave the list, click on the immediately-following link:-
May I suggest the following and sorry if it sounds so obvious
If you are worried that you may have altered your settings, I would
just carry out a repair on Jaws and this should restore the defaults
and you can try things again and see if it makes a difference.
Regards,
Ismail.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx <jaws-uk-bounce@xxxxxxxxxxxxx> On
Behalf Of Danny Miles
Sent: Thursday, October 18, 2018 9:44 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Confusion Following Jaws Upgrade
Hi Peter. Many thanks for the suggestion. I've had issues with
trying to use the SS Wizard on my laptop, which is actually one of the
main reasons that I've upgraded Jaws. When I used to load the
software, it continually crashed almost instantly. Even uninstalling
and re-installing it didn't help. I understand that it may be
necessary to install it differently (in a different folder or
something like that) in order to get it to co-operate but I don't actually
know what the problem is or how to fix it.
Regarding the Jaws issue, I know what I'm looking for on SS so I can
get around it, but I'm concerned that the problems may be turning up
due to incorrect settings which might affect my ability to access other
webpages.
Of course, I'd like to fix SS itself, but more importantly I'd like to
solve any issues that may be present and subsequently might be
stopping me from fully accessing web content.
Cheers - take care, Danny
On 10/18/18, Peter Hallam <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Hi Danny,** To leave the list, click on the immediately-following link:-
If you upload to Sendspace on a regular basis, might I suggest that
you use
their wizard app, it is much easier than uploading via the web.
Regards,
Pete H.
-----Original Message-----
From: Danny Miles
Sent: Thursday, October 18, 2018 12:37 AM
To: jaws-uk
Subject: [jaws-uk] Confusion Following Jaws Upgrade
Hi everyone. Apologies in advance for the long and varied nature of
this message but, as I've just updated substantially and am confused
by a couple of issues, I'll be grateful for any help or ideas you can
offer.
My situation is that, having used version 14.0, I've now obtained
version 18 (the one that says "for home use" upon loading). I've
been mucking about with quite a few of the settings in order to see
what they do but I think I've returned any questionable ones back to
their defaults (apologies if this isn't the case and I'm
unnecessarily taking up your time). For whatever reason, I'm finding
a couple of behaviours which are different to what I've previously
experienced.
Firstly, both on my emails (using the Internet Explorer web browser
and Gmail) and various websites (including www.sendspace.com ), I'm
finding that I'm unable to move upwards by using ctrl + up arrow,
even though ctrl + down arrow continues to manoeuvre me through
content one paragraph (or other element, such as a heading and form
field combination, an email with a tick box, etc) at a time. Is the
previous paragraph shortcut not available in version 18 or is it
possible that I've messed up a setting?
Secondly - and specifically in regard to www.sendspace.com (although
other websites may be affected... I don't know, as I don't know what
the issue is), I'm not seeing all of the information that was
previously displayed to me but I know that it's there. Upon
selecting a file to upload (pressing enter on the "browse" option and
adding a file in a similar manner to that employed when locating
files in Windows Explorer), I still get the edit field for a file
description and the opportunity to change the folder into which the
file will be placed. However, the link that is used for changing the
latter no longer says which folder is currently selected (it is, by
default, the "default" folder). If I click (by pressing enter) on
the link, it behaves as it previously did and allows me to view and
select my various folders from a sub-list, with each folder on a
separate line (presented as links), but when I return to the file
upload form it still doesn't tell me which folder has been chosen.
Despite this, using the Jaws cursor shows which folder is to be used,
implying to me that the virtual PC cursor information is not refreshing
as it should.
This belief is further encouraged by the fact that, whereas it used
to change from the initial title of the webpage to a
constantly-changing update of the upload's progress as a percentage,
the top line of my webpages still show the original Sendspace heading
with the virtual PC cursor when a file is uploading. So again, have
I changed a setting that affects refreshing? I did uncheck the
"screen tracks virtual cursor" option in the navigation part of the
web/HTML settings in Settings Center, but as I've ticked it again and
re-booted my laptop with no change in the result, I'm unsure as to
whether this is the problem.
Anyway, I hope that the above information and queries make sense, and
I'll be grateful for any possible answers (or questions to help you
better understand what I'm talking about).
All my best, Danny
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