[jaws-uk] Re: Commercial Telephone System

  • From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Wed, 25 Feb 2015 22:07:44 -0000

No probloems,

do hope the the mitel system turens turns out to be fully accessible for 
you.

Paull.
----- Original Message ----- 
From: "Veronica Whymant" <veronica.whymant@xxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 25, 2015 8:54 AM
Subject: [jaws-uk] Re: Commercial Telephone System


: Hi Paul,
:
: Thank you very much for your answer.  I am impressed - I didn't think
: anyone would answer at all (it is the first time I have used such a
: posting service)!
:
: I have informed the company that it might be compatible so fingers
: crossed...
:
: Thanks again,
:
: Veronica
: On 24/02/2015 14:07, Paul Roberts wrote:
: > HI Veronica,
: >
: > well, i'm not going to be of much help but just to say that the second
: > spelling is bound to be correct, as I was using the Mitel system when I 
was
: > on a switchboard between 1991 and 2002.
: >
: > I am not sure now how the system worked but can tell you that I was abel 
to
: > use the various switchboards wiht the mitel system.
: >
: > As far as I can remember, Mitel are a mainstream company and from time 
to
: > time, we used to have their engineers come out if we had a technical
: > problem, particularly with the last switchboard I used, which was also a
: > computer too.
: >
: > I hope others will come back to you on the accessibility of this system.
: >
: > Regards
: >
: > Paul.
: > ----- Original Message -----
: > From: "Veronica Whymant" <veronica.whymant@xxxxxxxxx>
: > To: <jaws-uk@xxxxxxxxxxxxx>
: > Sent: Tuesday, February 24, 2015 10:17 AM
: > Subject: [jaws-uk] Commercial Telephone System
: >
: >
: > : Hello,
: > :
: > : I was at a job interview last Friday for a position as a telephonist.
: > : The company uses the software package called either Mytel or Mitel.  I
: > : only heard the name and, on googling it, both spellings appear.  I 
have
: > : not had any luck trying to establish its compatibility with JAWS and I
: > : was wondering if anyone had any knowledge of this system?  From what I
: > : could gather, the telephone calls come up on a computer screen and 
there
: > : are two bars at the bottom of the screen to indicate which line it is
: > : coming in on (external or internal I suppose).  A list of calls also
: > : appears somewhere on the screen and members of the company get 
priority
: > : so even if they were third on the list, they have to be answered 
first.
: > : I am afraid I don't know much more about how it works.  The company 
have
: > : no experience of employing a blind person so they couldn't help 
either.
: > : They are meant to be contacting their IT people and I said I would do 
my
: > : own research.  Thus any help would be greatly appreciated!
: > : Thank you,
: > : Veronica
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