No probloems, do hope the the mitel system turens turns out to be fully accessible for you. Paull. ----- Original Message ----- From: "Veronica Whymant" <veronica.whymant@xxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, February 25, 2015 8:54 AM Subject: [jaws-uk] Re: Commercial Telephone System : Hi Paul, : : Thank you very much for your answer. I am impressed - I didn't think : anyone would answer at all (it is the first time I have used such a : posting service)! : : I have informed the company that it might be compatible so fingers : crossed... : : Thanks again, : : Veronica : On 24/02/2015 14:07, Paul Roberts wrote: : > HI Veronica, : > : > well, i'm not going to be of much help but just to say that the second : > spelling is bound to be correct, as I was using the Mitel system when I was : > on a switchboard between 1991 and 2002. : > : > I am not sure now how the system worked but can tell you that I was abel to : > use the various switchboards wiht the mitel system. : > : > As far as I can remember, Mitel are a mainstream company and from time to : > time, we used to have their engineers come out if we had a technical : > problem, particularly with the last switchboard I used, which was also a : > computer too. : > : > I hope others will come back to you on the accessibility of this system. : > : > Regards : > : > Paul. : > ----- Original Message ----- : > From: "Veronica Whymant" <veronica.whymant@xxxxxxxxx> : > To: <jaws-uk@xxxxxxxxxxxxx> : > Sent: Tuesday, February 24, 2015 10:17 AM : > Subject: [jaws-uk] Commercial Telephone System : > : > : > : Hello, : > : : > : I was at a job interview last Friday for a position as a telephonist. : > : The company uses the software package called either Mytel or Mitel. I : > : only heard the name and, on googling it, both spellings appear. I have : > : not had any luck trying to establish its compatibility with JAWS and I : > : was wondering if anyone had any knowledge of this system? From what I : > : could gather, the telephone calls come up on a computer screen and there : > : are two bars at the bottom of the screen to indicate which line it is : > : coming in on (external or internal I suppose). A list of calls also : > : appears somewhere on the screen and members of the company get priority : > : so even if they were third on the list, they have to be answered first. : > : I am afraid I don't know much more about how it works. The company have : > : no experience of employing a blind person so they couldn't help either. : > : They are meant to be contacting their IT people and I said I would do my : > : own research. Thus any help would be greatly appreciated! : > : Thank you, : > : Veronica : > : ** To leave the list, click on the immediately-following link:- : > : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] : > : ** If this link doesn't work then send a message to: : > : ** jaws-uk-request@xxxxxxxxxxxxx : > : ** and in the Subject line type : > : ** unsubscribe : > : ** For other list commands such as vacation mode, click on the : > : ** immediately-following link:- : > : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] : > : ** or send a message, to : > : ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq : > : : > : > : > ** To leave the list, click on the immediately-following link:- : > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] : > ** If this link doesn't work then send a message to: : > ** jaws-uk-request@xxxxxxxxxxxxx : > ** and in the Subject line type : > ** unsubscribe : > ** For other list commands such as vacation mode, click on the : > ** immediately-following link:- : > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] : > ** or send a message, to : > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq : > : > : : ** To leave the list, click on the immediately-following link:- : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] : ** If this link doesn't work then send a message to: : ** jaws-uk-request@xxxxxxxxxxxxx : ** and in the Subject line type : ** unsubscribe : ** For other list commands such as vacation mode, click on the : ** immediately-following link:- : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] : ** or send a message, to : ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq : ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq