[jaws-uk] Re: Bbc Iplayer

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sun, 21 Nov 2010 12:55:24 -0000

Are there any toolbars active on the client’s internet explorer? Are both your 
security settings the same in Internet Explorer? Does the client have popups 
blocked?

Iain

From: jane.askew@xxxxxxxxxxxxxxx 
Sent: Sunday, November 21, 2010 11:51 AM
To: jaws-uk@xxxxxxxxxxxxx 
Subject: [jaws-uk] Re: Bbc Iplayer

Hi John
We are both using internet explorer with windows 7 and both using version 12 
JAWS (i have the 40min demo version). 

He can tab around the browser window and each control can be made active (it 
turns orange), but neither the space or the enter key work to activate the 
option.

Jane


--------------------------------------------------------------------------------
From: John Burling <j.burling@xxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Sunday, 21 November, 2010 11:07:23
Subject: [jaws-uk] Re: Bbc Iplayer 

Hi Jane.  Are you and the client both using JAWS, or only the client? What
version(s)? Is the virtual PC cursor active? 

What browser are you both using? What version(s)?

Thanks.

John


-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Jane Askew
Sent: 21 November 2010 10:00
To: JAWS Forum
Subject: [jaws-uk] Bbc Iplayer 

Hi

For some reason my clients keyboard strokes will not work through iplayer.
Space or enter is required to activate and play or pause a program. They
don't work. But everything works fine on my laptop. 

We both have the laptop keyboard setup. I have gone through the settings and
cannot replicate what is happening on the clients machine.

Any ideas?

Cheers

Jane askew 

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